Our refund and refund policy lasts for 7 days. If 7 days have passed since your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be in the same condition in which you received it. Unworn or unused, with tag, and must also be in the original packaging. You will also need a receipt or proof of purchase.
To initiate withdrawal, you can contact us at email@example.com If your return is accepted, we will send you a return shipping label, along with instructions on how and where to ship your package. Do not send any items to us without requesting a return first as these shipped items will not be accepted.
For any return related queries you can contact us at firstname.lastname@example.org
In some situations where the item is defective, damaged or if you receive the wrong item, contact us immediately so we can evaluate the problem and fix it.
Exception / non-refundable item
We do not accept certain types of items, such as perishable goods (such as food, flowers, or plants), custom products (such as special order or personal items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases.
We replace items only if they are defective or damaged. Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Once we have received and inspected your return, we will notify you, and let you know if the refund was approved. If you are approved, your refund will be processed, please remember that it may take some time for your bank or credit card company to process and post the refund.
Late or unavailable refund
If you haven’t received a refund yet, contact your bank. Then double check your bank account There is often some processing time before the refund is posted.
If you have done all this and have not yet received your refund, please contact us at email@example.com